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you have further questions?","FAQ","coop","Font-Coop","faq",{"_uid":796,"text":797,"color":196,"alignment":26,"component":499,"appereance":792,"hasScrollAnimation":40},"8d621ea7-96b2-4e4b-a54c-641e41449b97",{"type":238,"content":798},[799],{"type":242,"content":800},[801],{"text":802,"type":247},"If you have any questions about the points promotion, hopefully the answers below will help.",{"_uid":804,"color":196,"items":805,"anchor":26,"component":968,"eventLabel":791,"onlineFrom":26,"buttonColor":196,"onlineUntil":26,"nativeAnchor":26,"anchorEventLabel":26},"baa1a749-5e4a-40e7-ab78-503958165cb5",[806,837,848,860,889,910,920,938,948,958],{"_uid":807,"text":808,"title":834,"component":835,"eventContent":836},"dba6c1ed-d147-4f3d-965b-9259908a439f",{"type":238,"attrs":809,"content":810},{"backgroundColor":213},[811,816,826],{"type":242,"attrs":812,"content":813},{"textAlign":213},[814],{"text":815,"type":247},"Not necessarily, if you have a Supercard. If you have one, you can simply use the Supercard app and collect points digitally.",{"type":242,"attrs":817,"content":818},{"textAlign":213},[819],{"text":820,"type":247,"marks":821},"Go straight to the collector's pass",[822],{"type":823,"attrs":824},"link",{"href":825,"uuid":213,"anchor":213,"target":760,"linktype":255},"https:\u002F\u002Fwww.supercard.ch\u002Fde\u002Fprofitieren\u002Fdigitale-sammelpaesse.html\u002Fpromotions\u002F3483903",{"type":242,"attrs":827,"content":828},{"textAlign":213},[829],{"text":830,"type":247,"marks":831},"You can download the collection booklet here and print it",[832],{"type":823,"attrs":833},{"href":529,"uuid":213,"anchor":213,"target":760,"linktype":37},"Do I need a collection booklet?","AccordionItem","Brauche ich ein Sammelheft?",{"_uid":838,"text":839,"title":846,"component":835,"eventContent":847},"bf339ef2-a61e-4c82-9a50-f8433447147a",{"type":238,"content":840},[841],{"type":242,"attrs":842,"content":843},{"textAlign":213},[844],{"text":845,"type":247},"You can collect points for your own purchases, immediately following the purchase, in Coop supermarkets, Coop City department stores, Coop restaurants, Jumbo and at coop.ch.","How can I collect points?","Wo bekomme ich die Sammelmarken?",{"_uid":849,"text":850,"title":858,"component":835,"eventContent":859},"863f31e9-04d0-4c99-9b91-73cf6ef84e23",{"type":238,"attrs":851,"content":852},{"backgroundColor":213},[853],{"type":242,"attrs":854,"content":855},{"textAlign":213},[856],{"text":857,"type":247},"When you have collected 40 points, you can get one «Wintertime» collection item in all Coop supermarkets, Coop City department stores and at Jumbo. Simply present your full points cards at the checkout by 31 December 2026. ","Where do I get the «Wintertime» collection items?","Wo bekomme ich die «Winter Daheim»-Sammelartikel?",{"_uid":861,"text":862,"title":887,"component":835,"eventContent":888},"71b5dbc9-d7d6-4998-9d2e-6d232c68c867",{"type":238,"attrs":863,"content":864},{"backgroundColor":213},[865,885],{"type":242,"attrs":866,"content":867},{"textAlign":213},[868,873,878,883],{"text":869,"type":247,"marks":870},"Yes, you can. ",[871],{"type":458,"attrs":872},{"color":26},{"type":874,"marks":875},"hard_break",[876],{"type":458,"attrs":877},{"color":26},{"text":879,"type":247,"marks":880},"Regular prices: ",[881],{"type":458,"attrs":882},{"color":26},{"text":884,"type":247},"Plush lynx: CHF 19.90, Children's headphones: CHF 29.90, Dominoes: CHF 14.90, Tea glass set: CHF 14.90, Teapot: CHF 24.90, 2-in-1 cushion\u002Fblanket: CHF 29.90",{"type":242,"attrs":886},{"textAlign":213},"Can I also buy the «Wintertime» collection items?","Kann ich die «Winter Daheim»-Sammelartikel auch kaufen?",{"_uid":890,"text":891,"title":908,"component":835,"eventContent":909},"167d8515-314b-4ebb-8838-e9a6be253548",{"type":238,"attrs":892,"content":893},{"backgroundColor":213},[894,899],{"type":242,"attrs":895,"content":896},{"textAlign":213},[897],{"text":898,"type":247},"You can even collect points without a collection booklet if you use the Supercard app. Simply download the app, activate the «Wintertime» collection pass and start collecting points.",{"type":242,"attrs":900,"content":901},{"textAlign":213},[902],{"text":903,"type":247,"marks":904},"Go to the download",[905],{"type":823,"attrs":906},{"href":907,"uuid":213,"anchor":213,"target":760,"linktype":255},"https:\u002F\u002Fwww.supercard.ch\u002Fde\u002Fapp-digitale-services\u002Fsupercard-app.html?_ga=2.138274672.1764410746.1602497202-135696664.1600078111","Which app can I use to collect points?","Mit welcher App kann ich sammeln?",{"_uid":911,"text":912,"title":918,"component":835,"eventContent":919},"64b40de7-4261-468a-8732-e8989f5a2bbf",{"type":238,"content":913},[914],{"type":242,"content":915},[916],{"text":917,"type":247},"Physical points cannot be converted into digital points and vice versa. A physical and digital points card cannot be combined.","Can physical and digital points be collected at the same time?","Kann man gleichzeitig physische und digitale Sammelmarken sammeln?",{"_uid":921,"text":922,"title":936,"component":835,"eventContent":937},"379ffbe5-7526-452b-8d6b-c88a0184a719",{"type":238,"content":923},[924],{"type":242,"content":925},[926,928,934],{"text":927,"type":247},"When you log in with the Supercard login or have registered a Supercard at ",{"text":929,"type":247,"marks":930},"coop.ch",[931],{"type":823,"attrs":932},{"href":933,"uuid":213,"anchor":213,"target":213,"linktype":255},"http:\u002F\u002Fcoop.ch",{"text":935,"type":247},", for every CHF 10 you spend you will automatically be credited one digital point. If you have not registered a Supercard, you will be asked at checkout whether you would like to receive the points in physical format. They will then be included with your package.","How do I obtain the points when shopping at coop.ch?","Wie erhalte ich die Sammelmarken bei einem Einkauf auf coop.ch?",{"_uid":939,"text":940,"title":946,"component":835,"eventContent":947},"835b5260-40a8-4012-9d82-ba468dab2cde",{"type":238,"content":941},[942],{"type":242,"content":943},[944],{"text":945,"type":247},"When you reach 40 points, you will receive a digital coupon which you must activate in the app. When you show your Supercard at the checkout, you can get one free collection item.","How do I redeem my full digital points card?","Wie kann ich meine volle digitale Sammelkarte einlösen?",{"_uid":949,"text":950,"title":956,"component":835,"eventContent":957},"573c8991-b209-476b-89c7-4171ceba6d9e",{"type":238,"content":951},[952],{"type":242,"content":953},[954],{"text":955,"type":247},"If this happens, please talk to the checkout staff who will be able to assist you.","What should I do if my points card is damaged (e.g. torn)?","Was kann getan werden, wenn meine Sammelkarte beschädigt wird (z.B. einreisst)?",{"_uid":959,"text":960,"title":966,"component":835,"eventContent":967},"8c4d4655-db71-4623-9ece-81b2ab540540",{"type":238,"content":961},[962],{"type":242,"content":963},[964],{"text":965,"type":247},"One point is awarded for every CHF 10 spent. Unfortunately, amounts spent cannot be rounded up.","Why do I only get 2 points when I spend CHF 29.90? Shouldn’t I get 3 points if I’m only 10 centimes short?","Wieso erhalte ich nur 2 Sammelmarken, wenn ich für CHF 29.90 eingekauft habe. Sollte ich da nicht 3 Sammelmarken erhalten, wenn da nur 10 Rappen fehlen?","StoryblokAccordion",{"_uid":970,"text":971,"color":196,"htmlTag":230,"fontSize":231,"pretitle":26,"alignment":330,"component":235,"appereance":792,"fontFamily":793,"mobileColor":196},"4654dee1-ea42-4b05-a6a3-b09bdf0c5350","These Coop formats are participating:",{"_uid":973,"text":974,"color":196,"htmlTag":230,"fontSize":975,"pretitle":26,"alignment":330,"component":235,"appereance":792,"fontFamily":793,"mobileColor":196},"03c8dd6f-bff5-4a78-b92f-8334e1d1854f","Collect and redeem 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You will require a Supercard to collect “Wintertime” points digitally. Physical points cannot be converted into digital points and vice versa. You can complete a maximum of 10 points cards digitally. You will not receive additional physical points if you are collecting digital points. The articles will not be carried in the normal assortment after the collection campaign.",{"type":242,"attrs":1108,"content":1109},{"textAlign":213},[1110],{"text":1111,"type":247},"*Available while stocks last. No cash payment\u002Freimbursement, no issuing of gift cards. Cannot be combined with other coupons.",{"type":242,"attrs":1113,"content":1114},{"textAlign":213},[1115],{"text":1116,"type":247},"Not valid for: Infant formula for infants up to 6 months, spirits\u002Fliqueurs, tobacco products, gift cards\u002FeVouchers, experience boxes, Reka cards, Swiss motorway tax stickers, official rubbish bags, waste disposal fee stickers, deposits, empties, telephone cards, mobile phone credit, rare wines & Bordeaux primeurs, lottery\u002FToto scratchcards\u002Ftickets, ticket sales, home delivery service, delivery fees, rental services, replacement parts, repairs, services, Special 1-day travel pass.",{"type":242,"attrs":1118,"content":1119},{"textAlign":213},[1120],{"text":1121,"type":247},"The items in this points promotion are generally available while stocks last. We do our best to calculate the quantities correctly to ensure that they are available in all Coop sales outlets until the end of the promotion. As we do not wish to produce excess quantities for reasons of sustainability, it might happen that individual articles are sold out early owing to unexpectedly high demand. We recommend redeeming full points cards as quickly as possible. If a requested article is no longer available in your sales outlet, it may still be available in a different sales outlet. The statutory warranty is entirely excluded for these items. 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